Delivery & Returns

We ship all across India, order delivery will take between 5 – 7 business days.

If you have written to us with your product sizes for alteration, please allow an additional 2 working days to deliver your order.

We’re a small shop and we mostly make everything on order. Our goal is to deliver your products in 7 days and we’ll stay in touch with you through the process.

If you need an order by a certain date, please call our customer service at +91 93213 79338 prior to ordering, to check availability.

Refund & Returns

We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the our standards. Should we exercise this right, the customer will receive a full refund via the original payment method.

If you’re unhappy with your purchase, we will find a solution for you. Saphed products can be returned or exchanged within 30 days. Returns will be refunded in the original payment method.

Saphed products must be returned in good condition, even when used and washed. Please keep in mind that you are responsible for the safe delivery back to Saphed of all returns, we suggest courier and tracking.

At Saphed, we do our best to provide the finest quality of products. Like most natural textiles, our fabrics are not guaranteed against natural wear, abrasion, stretch, shrinkage, fading, or dye-lot variations.

Feedback

Any complaints or compliments regarding the standard and quality of the products bought by consumers should be directed to hello@saphed.com

If you are not satisfied with the quality of our linens after use, please contact us with your case. We would like to hear from you and learn how we can improve.

International Orders

For international delivery, please get in touch.